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| Coming from conservation backgrounds and with a passion for nature, we understand the importance of the environment and the products your garden birds and wildlife will thrive with. We source the majority of our wooden products from "FSC" (Forestry Stewardship Council) certified product manufacturers and suppliers. We also recycle our cardboard, printer cartridges, plastic and paper while also reducing our carbon footprint on the environment as best we can by buying locally and British where possible.We are happy to consult with conservation charities or groups who may wish to purchase multiple products such as our specialist Schwegler nest boxes for example. In the past we have advised and supplied Large and small organisations including The National Trust, South Staffordshire Water and many other conservation groups along with various primary schools, friends of church groups, numerous housing trusts, architects and a few well known house construction companies with our products. If you would like to open a business account with us then please contact either our sales manager email: simonbolton@gardenbirdfeeder.co.uk or alternatively sales@gardenbirdfeeder.co.uk or info@gardenbirdfeeder.co.uk Due to the excessive amount of phone calls we receive, we ask if you can email us using the above email addresses. Any emails will be dealt with same day or within a 48 hour period. |
| Ordering & Payment OptionsPurchase and pay online- we accept Mastercard, Visa, Amex, JCB, Maestro, Visa Debit or Paypal payments. Please note that the 'Solo' debit card is discontinued and is being replaced with an alternative debit card please ask your card issuer for more details.Our online payment services including Paypal are provided by a third party in "RBS Worldpay" THE market leader for online payments. This means you are safe and secure when using a bank or credit card via our website. Check out "RBS Worldpay" at www.rbsworldpay.com. Equally we are verified sellers with Paypal. Verified means we have provided all the criteria and information requested by paypal. Please note that if using the paypal service you must have an account with paypal set up.Alternatively you can send a cheque or postal order made payable to Gardenbirdfeeder please include a note on what you are purchasing.Our Commitment to youAt Gardenbirdfeeder we strive to make your online shopping experience as smooth, safe and as hassle free as possible. To prove our commitment we follow the code of conduct for websites and online businesses with "Safebuy", through safebuys web guidelines for customer safety and service. Look us up at www.safebuy.org under "Home & Garden" (Accreditation number:1001296). These guidelines include displaying our address, identifying our payment provider and forms of payment excepted, having a minimum 14 day period for returns (ours is 30 days no obligation policy). Not to randomly email you and conform to the Data Protection Act 1998. Meaning we do not pass on or sell your details to a third party. |  |
 | DeliveryGetting our deliveries out on time and safely to their destinations is most important. This is why we use ROYAL MAIL, PARCELFORCE , BUSINESS POST and DHL COURIERS. We set our delivery price at £3.99 within the Uk. If outside the UK please email for a quote first. |
| Returns PolicyIf for any reason you are not completely happy with anything you purchase from us, for any reason, return it within 30 days and we will replace the item or refund your money in full.Our postal address is Returns Dept. 6 Chelwood Mews, Lostock, Bolton. BL64BF please include a note stating the problem or reason for returning your purchase. |  |
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